Privacy Policy
🔐 Privacy Policy – Pressure Washed Australia
Last Updated: July 2025
At Pressure Washed Australia, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our website, enquiry forms, or digital advertising channels such as Google, Facebook, and Instagram. We are committed to handling your data with transparency, security, and respect.
📄 1. Introduction
Pressure Washed Australia is a locally owned and operated business providing high-quality pressure washing and exterior cleaning services across Sydney. This policy explains how we collect and manage personal information from customers, website visitors, and advertising leads in line with the Australian Privacy Principles (APPs).
🗂️ 2. Information We Collect
2.1 Personal Details
Full Name
Email Address
Phone Number
Suburb or Property Address
Preferred Contact Method
2.2 Service Information
Type of service requested (e.g., driveway clean, house wash, etc.)
Preferred date or urgency
Notes or special instructions submitted through our forms
2.3 Technical & Usage Data
IP address
Device type and browser information
Pages viewed on our website
Referral source (e.g., Google search, Meta ad, or direct visit)
2.4 Meta Lead Ads Submissions
When you submit a form through Facebook or Instagram, we collect any pre-filled or manually entered fields including your name, contact details, and service needs.
🎯 3. How We Use Your Information
We collect and use your personal data to:
Respond to enquiries and provide quotes
Schedule jobs or site inspections
Send updates, offers, or follow-ups (only if you’ve opted in)
Improve our website, services, and customer experience
Meet legal and compliance obligations
We do not sell or rent your personal information to any third party.
🤝 4. Legal Basis for Processing
We process your data based on the following legal grounds:
Consent – when you voluntarily submit your information
Contract – when your data is required to perform a service
Legitimate Interest – to improve marketing and service efficiency
Legal Obligation – where retention is required by law
🔐 5. Data Sharing & Disclosure
Your information may be shared only with:
Pressure Washed Australia team members for quoting and service coordination
Trusted third-party tools such as Google, Meta, or CRM and analytics software
Marketing providers that assist with advertising or website performance
We never disclose your information to unrelated external parties for independent marketing use.
🛡️ 6. Data Security
We implement strict security measures to protect your data, including:
SSL encryption (HTTPS) on our website
Secure online forms for data submission
Restricted access for authorised staff only
Password-protected internal systems
In the unlikely event of a data breach, we will notify affected users and relevant authorities promptly.
👤 7. Your Rights & Choices
You have the right to:
Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data (where permitted by law)
Withdraw consent to marketing at any time
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached
For privacy-related requests, please contact us using the details below.
🌐 8. Cookies & Tracking Technologies
Our website uses cookies and tools such as Google Analytics and Meta Pixel to:
Analyse visitor activity and improve website performance
Measure and enhance the effectiveness of advertising campaigns
You can disable cookies anytime via your browser settings.
🔗 9. Third-Party Services
When interacting with our website or social media pages, please note that third-party platforms have their own privacy policies. We recommend reviewing:
✏️ 10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The most recent version will always be available at:👉 https://pressurewashedaustralia.com.au/privacy-policy
By continuing to use our services after updates, you agree to the revised policy.
📬 11. Contact Us
For privacy questions, concerns, or data requests, please contact:
Pressure Washed Australia
📧 Email: info@pressurewashedaustralia.com.au
📞 Phone: [Insert your business number]
🌐 Website: www.pressurewashedaustralia.com.au